Shivani Naidu
Instructional Designer specialising in Storyline 360, scenario-based learning, gamification, LMS-enabled training, quality assurance, and end-to-end digital learning development.
Professional Profile
Experienced in translating complex information into engaging learner-centred experiences across compliance, aviation, hospitality, vocational education, and corporate training environments.
Passionate about the future of learning through interactive design, AI-assisted content development, immersive learning technologies, and game-inspired learning experiences.
Professional Experience
Learning Designer / Digital Resource Developer
Vertical Horizonz
I design learning systems—not just learning resources.
Working across instructional design, learning technology and assessment strategy, I partner with stakeholders to solve organisational learning challenges, modernise assessment delivery and implement scalable digital learning solutions.
Key Highlights
- Designed and implemented organisation-wide digital assessment frameworks and moderation processes.
- Led the development of a fully online NZQA asbestos programme combining two unit standards into one learner-centred digital experience.
- Designed an innovative replacement for the Literacy and Numeracy for Adults Assessment Tool (LNAAT).
- Helped implement a new LMS from the ground up, establishing governance, workflows, onboarding resources and automation processes.
- Became one of the primary LMS specialists, proactively improving platform performance, resolving technical issues and supporting continuous enhancement.
- Evaluated emerging technologies including immersive learning simulators to identify future learning opportunities.
- Applied AI-assisted instructional design and evidence-based learning principles to create engaging, scalable learning experiences.
Training & Competency Support
Avetta
- Supported compliance training systems and competency frameworks.
- Maintained certification records and training compliance reporting.
- Coordinated training schedules and learner administration activities.
- Assisted with continuous improvement initiatives across training programmes.
- Supported training system implementation and user support activities.
Service & Standards Trainer
Fiji Airways
- Delivered customer service and operational training programmes.
- Designed and enhanced learning materials using Articulate 360, Canva, and digital learning tools.
- Introduced gamified learning techniques to increase learner engagement.
- Conducted training needs analysis and programme evaluations.
- Facilitated classroom, workshop, and blended learning sessions.
- Supported quality assurance initiatives and performance improvement programmes.
Assistant Training Manager
Six Senses Fiji Resort & Spa
- Led learning and development initiatives across multiple departments.
- Designed onboarding programmes and operational training frameworks.
- Developed departmental trainers through coaching and mentoring.
- Evaluated training effectiveness and implemented improvement plans.
- Supported recruitment, onboarding, employee development, and performance initiatives.
- Managed learning records, reporting, and compliance activities.
Earlier Career
Talent Development Officer – Fiji Development Bank
Change & Design Officer – Carpenters Fiji Ltd
Trainer – Packleader Pacific
Training & Customer Care Officer – Tappoo Group
Delivered training programmes, facilitated workshops, supported organisational development initiatives, and contributed to employee capability building across diverse industries.